FAQs / Video Reports

1. General Info
2. Release Notes - Limitations of WellcomeMat Reporting

1. General Info
   Any member on WellcomeMat can see the total amount of video views that are occurring for each of their videos. Advanced reports are available only if you are a Pro customer on WellcomeMat. If you'd like to find out more specific information about how your videos are performing and are a Basic member, upgrade your account.
   
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2. Release Notes - Limitations of WellcomeMat Reporting

   WellcomeMat's reporting cannot detect views that are taking place within specific groups. Additionally, in order for us to detect WHERE your views are occurring (ie...what sites are performing the best/worst), we needed to update our embed code. This means that if you embedded your videos prior to November 16, 2009, your embed code does not allow us to detect the domain information for views occurring on sites other than WellcomeMat.

   NOTE: if your embed code posted to another site has "ALLOWSCRIPTACCESS="always" within it, you needn't change anything (WellcomeMat is logging the views for these videos properly).

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