< Back to The Hood
It's Official: No More Slide Shows on WellcomeMat
Up until now, WellcomeMat's method of operation has been to greet slide show users with open arms, knowing that they will eventually find powerful uses for video. This turned out to be true, and we are happy that we went about things in this way. However, slide shows and video are not the same things, regardless of the fact that slide shows can be exported/saved into a video format. They are not video...period.
WellcomeMat's platform has always been meant for people that love video. We are not downplaying the effectiveness of slide shows by eliminating our support of them on our platform. Rather, WellcomeMat is finished with slide shows because they do not represent our passion (video), and they do not represent our strengths as a company.
In anticipation of some questions that we'll surely get as a result of today's announcement, here are some notes/QA regarding this change:
1) What will happen to slide shows that I uploaded to WellcomeMat?
Nothing. We will not penalize our members for using our system in a way that worked at a previous date. Your slide shows will remain active on WellcomeMat for as long as you want them to be.
2) What will happen if I upload slide shows from this point on.
Your slide shows will be rejected from the system and you will get an email that details this action.
3) What if I mix my videos up and have slides integrated into video clips?
You are fine! We will support you as we always have.
4) Why now? Does WellcomeMat hate slide shows?
WellcomeMat loves any/all tools that give a better perspective. We have decided to stop allowing slide shows because our platform is being used in un-intended ways and there are real costs related to supporting slide shows. We just want to stay focused, and do justice to the medium that we love: video.
Personally, I would rather see a well-done slide show than the shaky, poorly lit, horribly narrated and overall unprofessional videos that usually represent listings for sale. Wouldn't it have been a better idea to simply segregate the slide shows from the videos?
Sorry to hear that. I loved your sight. Unfortunately, I feel slideshows can showcase the home in the most professional way for me with much more affordability. We agents need that these days. We had lots of hits and also much praise from people about this sight. It was nice to be a part of it. Good luck and farewell.
Lisa Imbasciani
Licensed Real Estate Salesperson
HOMESITE REALTY, LLC.
Full motion video is a technique. Word War II and the Civil War would have never been produced without the use of Ken Burns included within panned digital stills. The benefit of Welcome Mat is not in wether or not the images are digital stills. There is no difference in supporting a .mov file with panned digital stills or a .mov file with SD resolution or a movie .mov file with hd recording capacity. What matters is the player, presentation and price point delivered to the consumer. You have missed the mark as you try to cater to a niche. Is bad video, bad audio better than excellent panned images? The answer is clearly no. You have chosen to alienate a portion of the market without accomplishing a thing.
Best of luck.
Happy to see it. Anything to help NOT blur the lines between PHOTOS and video.
In regards to poor Ken Burns.... 99.999% of the 'slideshow videos" on the internet would make Ken Burns' head explode. It's not even REMOTELY the same.
Ken Burns used controlled movement over still photos for a particular effect. It was a combination of panning across photos and zooming in - all done for a specific purpose. It was done in combination with a narrative as well, which most of these slideshows don't have.
These slideshow programs are merely on zoom "auto pilot". There's no rhyme or reason to the zoom, other than "it's time to zoom in...." and now "its time to zoom out'. More often than not you're zooming in on the corner of the sofa, a barstool, a window pane or a vase. Why? Are you selling furniture? No! it's because that's where the dumb program zooms to! This has nothing whatsoever to do with Ken Burns or his technique.
It's increasingly more difficult for Realtors who do true video to sell the concept to sellers when every Tom, Dick and Harry comes in and claims to do "video" - which in almost every case is a slideshow of (usually bad) still photos. I do think it's misrepresenting your marketing strategy just a wee bit.
I have nothing against slideshows. I do slideshows and still photography for many of my clients. But I will never try and disguise my still photos as a video! They all serve their own purpose.
I would strongly suggest that people who want to do slideshows use a site like ZIPVO. Even though they promote it as "video" site, 90% of everything there are merely slideshows!
Good move Christian. If I were the consumer and visited a video site or clicked a link for a video tour only to find a slideshow, I'd be turned off. The best answer for those that like the slideshows or for anybody for that matter, is to intergrate photos along with your video clips.
I can appreciate any/all comments with regard to choices. As a professional who performs video, the answers provided are consistent with the profession. The question becomes is it good for Welcome Mat to be exclusive? Does it encourage participation? Will Welcome Mat not allow bad video? Is there a sliding scale of acceptability? Is the site designed to make money or make artistic choice?
Slide shows = KMART; Videos = Nordstroms
Sure, quality video making is a practiced craft, but it's well worth the invesment of time, energy and resources.
Agents who don't embrace full-motion graphics are not only selling themselves short, but their clients as well. Producing quality video and developing strategic distributuon strategies will soon become a core competency for agents everywhere. The ones who do this the best will dominate their local market in the not-too-distant future.
It's o.k. by me to see my slide-showing competition flee this space in droves--just means more business for me. My guess is you'll be back.
And yes, an agent prouced this video: http://www.wellcomemat.com/video/F4485195BE
Because a panned image file is uploaded does not mean that anyone is trying to disguise anything. The question is whether the information is conveyed to the consumer or not? Does a television station that posts a viewers cell phone camera image deny the art of television? What matters to property sellers and buyers is not how the information is presented, but what is the quality of the information. Is it accurate. Is Welcome Mat exclusive to the real estate issue or are they planning on becoming a provider of microvideo information to anyone or any company that needs the information? Companies looking to downsize? Product explanations and meeting minute notes? It is often difficult to look out beyond our own skill set and look at the broader picture. Is now the time to become exclusive?
I would like to think that Welcome Mat has a longer strategy than only designed to provide real estate agents with a listing presentation tool.
The question remains,"Is bad video better than good still photography"? It all depends on who you ask. Who is receiving the financial reward? Yes, I have an inhouse video studio and use it very frequently. Video is an excellent tool.
Are we to decide that we will not use the color red next?
Christian, I agree with you and WellcomeMat 1000%. For years, I've been correctly calling my videos "full-motion video" because other Realtors' fake motion videos -- with pieced together photos -- have been a pet peeve of mine, because regardless of piled on zoom and pan effects, such slide shows cannot compare to real video.
Don't even get me started on panoramas, a.k.a. "virtual tours" -- that try to appeal to hapless real estate consumers with bent-out-of-shape rooms. I discarded that format about 15 years ago and can't believe people still use it.
Stills have their very limited place in full-motion video -- perhaps as an intro logo or a quick duplicate of a property's primary MLS shot, for easy recognition by the consumer. But when you make a video, you should be shooting video, not loading up stills to make a continuous slideshow. Gimme a break!!!
Gutsy move on your part, but then, full-motion video is video, right?
Regards,
Peggy Madsen
Rockies Real Estate Network http://www.rerockies.com
First real estate company on the Internet.
Tim:
I viewed the link you posted. Very nice. You are one of the more skilled Realtors. Just one thing, that was of the area and not a home.
On your site, there was only one home and I noticed you did not shoot the bedrooms. Not an actual depiction of the size?
If WellcomMat is become a video only site, so be it. I am quite sure, in fact most realtors WILL be leaving this site in droves. Especially with today's market conditions.
Lisa Imbasciani
Wow Christian...I'm very surprised and after reviewing the comments to this point I would have to agree with the ones who think this is not a good move. I've been with you from the start and even discussed with you via e-mail how pleased I was with the quality platform you have offered...to the point I even stepped up to full paid version. I don't really know what to say but I would take the quality of what I do and have done with wellcomeMat any day over an amateur or shaky video, for example, click here. Very surprised and I guess if they is the course I'll have to discontinue my paid service.
@James,
You make good points and we appreciate you taking the time to do so. However, we have considered every angle of this decision. We are a video site....there is exclusion built into that statement and we are comfortable with it.
Our platform has always been meant for more than listings. Using video for listings is proven to be a means by which to market the agent, moreso than a tool to win more buyers. Strange twist, yes, but true nonetheless. This speaks to our precise direction as a company:
WellcomeMat is a site that drives business to local professionals. It is an outlet for them to BE the local media, and a means by which to be the information source about what they know best. There is not a single medium on the planet more capable of emotionally connecting customers with the people they would want to do business with.
The short answer to your question is "yes...WellcomeMat is way more than a listings tool, although we are pretty darn good at that."
Thanks for taking this step. There are many wonderful platforms for motion slideshows out there in the marketplace. I understand, respect and applaud WellcomeMat's reiteration of mission. While some may not be able to use the service, there are OTHER options. Stand for video!
While I can appreciate a slide show, I only use it as a temporary way to show out of town clients homes and properties of other agents listings who brand their virtual tours. So side shows are used in order to provide a service to out of town home buyers. But to get the real bank for your real estate buck, I choose video for my real estate listing clients.
Good luck.
Suzi Enders
Real Estate Agent
Century 21 Select
Paradise, California
No text should be allowed over video. Music must be piano. The obvious, I do not have an ownership stake in the business and he who has ownership stake, eats the steak. The choices are yours.
I guess I just don't see the point of having full-motion video when you're showing something that (for the most part) doesn't actually move. I think the "real" video is great for community tours where you can see some type of action like people walking/biking or cars driving by ... even a water feature splashing. But if you're trying to convey selling points of a house, where is the benefit in a video? I'm not trying to be difficult, but I've yet to see a compelling reason to use video over a well-made slide show.
I'm sorry to hear this. Slideshows with added audio and panning of stills is a great and affordable way for Realtors to virtually show their properties. The fact of the matter is that we are Realtors, not videographers. Some of us do a really nice job with our slideshows. Hiring a professional video person would be a luxury but no during a time when we are all cutting back.
While we have been working toward doing 'real' video however, the slideshows look better by leaps and bounds! Like I said, we're realtors, not video people. WellcomeMat gives us a platform to enhance our slideshows on craigslist and to post on MLS.
At our office, we dont misrepresent what we are doing. We simply put our product together and then send it to our sellers for their approval. They usually love them and maybe tweak an audio comment here and there.
I truly understand and support that WellcomeMat has to follow the passion of video. And, I can't speak for all of us but I am sure many Realtors would love to master video skills. Can I say anything to make you want to reconsider?
Would you dump your best girl if she was learning to cook and trying really hard but just couldn't master that delicate souffle yet? Please don't dump us!
It’s about time. We buy the video cameras and about 90 percent of us don't use it to it full potential. I love video and I getting tired of agents putting up slid shows as video. (Lazy)
It's sad when you hear veteran agents crying about learn something new or it going to cost more money. Hey doesn't your clients deserve better? If these agents had it their way there would be no MLS on the internet.
Christen don't worry they be crawling back. Once they see there competitors using your service they will be on amazon.com, going to library checking out CS3 Premiere Pro or calling someone to help.
Nice point Abel and a lot of other folks. I applaud everyone who tries to learn and use video to its fullest potential. We all had to start somewhere...and yes, some were shaky even when the best started.
CRS actually is hosting a webinar tomorrow on this very topic at www.crs.com. Many agents are jumping on board for REAL video. Jump, jump!
Defining services is what opens markets for competition. There will be another provider who will step in to fill the niche some folks are looking for. Create a video opening sequence, a video closing sequence and insert the stills within the framework. Does that work for you Christian?
Then videographers should be content to demonstrate the quality of their services as being superior. The data should be able to show that those listings with video tours sell at higher prices and in shorter times than those with any other type of presentation. The three words in real estate are not video video video. They are price price price. That is an unfortunate reality in this market.
Technology is advancing; for slide show technology got to slide.com. To see the potential of video and what it can do look here visualdreamsinc.com.
Don’t get me wrong I prefer professional photos but not when its pawed off as video.
Yes wow.
Russell,
If it be that this is a move to connect videographers to realtors that want or need your service that is fine. But if you think we are not cutting it, you have not done your research. I have driven thousands of people to this website and closed three deals in two weeks.
I'm sure some of my real estate customers could use videographers weddings, business marketing, etc.
Good luck Christian, when I tackle the technique of making videos, I will be back. I have too much on my plate to try that at this time.
Thank You Christian,
For those of us who have moved to video, there is a big difference between video and slide shows. Financially, time and creativity is completely different between the two.
I really think that there are plenty of options for slide shows in the RE.net. It was really disappointing to see you put Slideshows on the same footing as Videos espcially when you would name the 5 videos of the week.
Ted Mackel
http://www.homebuysblog.com
Right on! The whole battle between real videos and "the Moving Pictures", so to speak, to me boils down to what you like. I agree with your decision because I think there is a huge difference between the two. If you are happy with the slide show method, good for you. But there are many people and agents that like a true video better for many reasons.
The comment implies that they, panned stills and motion cannot exist together. I can appreciate how some videographers would like that to happen, dreams of money, Martin Scorcese's of the bathroom. The reality is that as long as some type of virtual tour exists on Realtor.com with Multiple photos, the property will appear higher in the search listings and buyer's will look at it more often. Real estate professionals know this because we receive traffic data that supports it. The question is, will Welcome Mat institute controls over the quality of the video? Fred Light does a beautiful job...others do not. Is bad video better than good photography. Will there be a judge who prequalifies videographers so real estate people are not duped? SD vs. HD? HD vs. Super de duper D? Will videographers have to submit professional applications and references in order to participate? Gear list? What about pan rates on rooms? Zoom rates on full motion video?
I like video, no question about it. It is a useful tool. Does that mean that the power screwdriver replaces all screwdrivers in the toolbox?
This is a shame. I have heard from my clients that they actually prefer to see a well-done slideshow rather than a poorly produced video.
I can understand wanting to stick to and promote a medium, I think that you will be excluding a good portion of market share with your move. A decently produced slideshow is much more cost effective and can display much of the same content at a better price for realtors who employ them. Unfortunately, I will be cancelling my pro subscription because of this.
The last thing I would ever want to be a part of is spreading discontent with respect to a service. The service offered here is an excellent value and the quality offered by Welcome Mat is exceptionally high. I would like to find the common ground between what some present as being exclusive. I am probably saying the wrong thing here. I should probably be encouraging agents to leave, that would send a message to the management and encourage change. Christian is the owner. How about it Christian? How many stills are acceptable? Opening titles? Credits? Text over video?
Welcome to Pandora's Box!
I think the bottom line here is that there are many, MANY sites out there that do the slideshow thing! Just like Realtors who have a niche market, Wellcomemat has chosen the niche of video. It's not necessary to be all things to all people. For those who DO want to do slideshows, there are many, many alternatives out there.
Many people are commenting on the economy and it's effect on hiring videographers. I'm finding that people ARE hiring videographers and photographers because of the economy. It's more and more important to do something that will put your listing ahead of the pack - to make your listings stand out and to make you, the Realtor stand out among your competition. When all of your competition is doing the slideshow thing.... those realtors doing video stand out like a breath of fresh air!
With more properties on the market than ever before, its even more important to stand out from the rest of the pack in whatever you choose to do online. Price ultimately sells all property, but you need to get 'em in the door!
I am very disappointed with this decision. I do "slideshows" I guess you can call them. But they are more then picture flippers. My "tours" provide a narrative and set a mood/emotive quality to my properties. With the "video" platform verses a virtual tour platform I can customize and control the focal points, add narration, music and titles to my "slides." Other then Wellcomemat there is no other video hosting/player that allows me to have this much control and produce the kind of tours my clients deserve.
Can anyone suggest another hosting platform that works as well as wellcomemat for me to try that isn't YouTube? I would greatly appreciate it. I do not feel that actual motion video capture would serve my properties as well (not if the video is in my hands that is) adn honestly I can not afford to hire out a videogrpher for each home. That and the small community I work in doesn't have many to choose from let alone affordable options.
Christian, Would welcomemat concider starting a sister site that is a platform for advanced slidshows in a video file format? This would be very helpful. I was just goignt o sign up as a pro paying member this week too before this horrible news.
Any advice welcome...
Great Move! There is BIG difference from throwing a bunch of still photos into a video player and calling it a video (I hate that). I agree the platform of Wellcome Mat should be that of true video! Way to go!
I think we are all forgetting what "WellcomeMat" is there for. It's to assist in helping us, REALTOR's, sell our clients home. Instead of the wasting time with posting messages why not do something productive...like prospecting for buyers for our clients home or for new listing. I mean who really cares what format we use or don't. For the ones using video...GREAT! For the ones who use whatever...GREAT! All of us are way ahead of 99% of the other agents out there. I know now why individuals think we are all a bunch of Egotistical Maniacs.
I wish I knew how to opt out of receiving feedback because this is such a waste.
This is a fun read.
I am sorry to the disapointed agents, but there are services to help with slideshows.
I thought Wellcommat was about "Video connecting people and places"
There has been more than one comment comparing high-quality slideshow vs. poor quality video...
What about high-quality video vs. slideshows?
I understand you may not have a quality video pro in your area, or it may be too expensive - that is a big reason for Wellcomemat's existence. To promote local video.
We apologize to anyone/everyone that feels alienated by today's announcement. Ultimately, we have never projected our company as one that's meant to compete in the slide show arena. There are tangible costs for us supporting slide shows on our platform, and we can't eat them for another day, especially when we have no desire to compete in the slide show market. Additionally, if you had the glass ball of our product roadmap, you would realize that today's decision was an absolute must in regards to our long-term goals.
We are not being mean-hearted: we are being focused.
I'll pay someone a million dollars if they will tell me how to get out of this madness of the back and fourths...this is crazy. Is there a way to get out of the notifications when someone post a comment? Thanks.
As a person who has worked in broadcasting for over 35 years, I understand the concern over the "quality" of the product. Over the years I have produced some award winning commercials. I have also produced some really bad commercials that have been a waste of broadcast spectrum, and a waste of the clients advertising dollars.
We've all seen the commercials with the owner shaking hands with the customer, and everyone standing outside the front of their store waving happily, (sometimes even the family pet is included in the shot.)
They tell you the hours they are open, they tell you they have a friendly courteous staff, and the cliche "..it's the customer that counts with us". That's what the client INSISTED on having in their commercial. But unfortunately, it didn't motivate anyone to come to their store. The client blames the TV station, they say that TV advertising doesn't work, and they leave very unhappy.
There are other advertisers who make their product look very appealing, they help your imagination see a picture of YOU owning their product. They create a need, and then they fulfill that need. They stay in business a long time, and rival businesses seem to fade away.
Whether or not the TV commercial was done in full motion, whether or not they panned and scanned slides, or whether it was simply a text scrawl isn't the issue.
The issue is it sold the product.
As videographers, we are here to help our real estate clients sell their homes. Period.
I have seen some very amazing and frankly award winning videos on this website. No doubt these videos helped the real estate agent sell the home. If nothing else it increased the volume of interested buyers.
I have also seen very poor quality presentations here. The cheezy music, the inane captions, the washed out color from too much backlighting are embarrassing to view. Watching someone walk through a home with a shaky video camera can be quite nauseating, and I can't imagine that a prospective client would sit through the whole video, and then say "wow, I can just picture US living in that home!"
Owning a camera and having some software does not make you a videographer, anymore than possessing ten fingers makes you a concert pianist.
If you create a visually stunning presentation, one that entices someone to actually want to purchase the home, you have success. Your real estate agent will be happy, and will want to hire you again and again.
Someone who can create an artistic video, through good shooting practices, excellent editing skills and an eye and ear for good taste and quality will be successful. It's about quality, and how well you tell your story. It's about making someone buy a home.
Full motion video, stills, text....it's not the format....it's the presentation.
Make your production visually and aurally appealing....make it sell the home!
Bravo to Wellcomemat in incorporating this move!
It's time to end the confusion of what a video is and what a video is not. A video is not a bunch of randomly moving pictures that you take with a still camera. Video is an established technique that truly can show off a home's finer details, with music, a voiceover, or presenter on camera to highlight the home.
Anyone who is referring to bad camerawork, shaky video, and convoluted audio as a typical video tour has obviously not hired a professional! It's time to separate our videos from the blurred line that a typical realtor thinks of, and Wellcomemat has moved that ideal into the right direction!
For those who are still using slide shows be sure to check out ZIPVO. We'll take your content!
We feel the decision to use a slide show vs. full motion video is up the agent and the right choice differs per property. Sometimes even having both is the right decision.
More here: http://www.zipvo.com/Blog/?a=blog&post=268
WellcomeMat, I appreciate your vision for full motion video world, and wish you luck!
James
I'll take Wes' million. You are trapped in Welcome Mat Hell! Bravo to Jeff Davis. An excellent comment. That Zipvo shot should be taken down. Nice service though!
If a file is uploaded as a .mov file or mpg or .wmv how is there any additional cost to WellcomeMat? The file types and sizes are the same for slide show or video? Christian has stated that the reason WellcomeMat cannot continue including slideshows is cost. Is there something missing here?
@James
If someone doing slideshows calls or emails WellcomeMat's support team, that is a tangible cost (this happens every single day, 7 days a week). Serving slide shows is a tangible cost because we pay our content delivery network per gigabyte for data transfer. The cost of companies muddying the waters between what is and is not video is also a cost. Hopefully this makes sense...
Thanks for pointing that out, James. I'm having trouble wrapping my brain around that one.
Great job Christian, now I'm really excitied about becoming a pro videographer! There is a future in video................. I see it !
We all know that a 1 minute slide show at 30fps, 480x360 with audio will be the same file size as a 1 minute video at 30fps, 480x360 with audio. The upload, download and viewing will be the same as any other video. If you do not want slide shows, simply state that. Techno babble unnecessary.
I personally cannot tell many of the video presentations from Slide style presentations. They are pans in, out, left right on still objects. The primary difference is that the video often shakes, the videographer is operating the camera in auto mode and the f stop is going crazy every time they pan past a window or hit a light. Light dark light dark light dark. Still cannot hear the noise of the road, squeak of the stair.
I will continue with the service, because it is very useful. I like the features. I will just have to host content for homes at other sites. I am really excited about becoming a pro videographer too....there is a future.
Love it Christian, I really appreciate that decision.
It's funny you see all of the realtors who try to get off the cheap way and whom create slideshows themselves all complaining about the switch. Why not pony up and hire a quality videographer and then you will see the difference between video and slideshows. You have to spend money to make money.
On the flip side I don't see the difference between a For Sale by Owner listing and using a realtor. Both put a sign in the yard, make flyers, advertise in the paper, take crappy pictures and host open houses, and FSBO doesn't cost you 6% to boot.
Same comparison except now the realtor is on the bottom side of the equation. (it isn't that fun is it?)
Gee Todd, that's a pretty unique way to market your services to Realtors. Perhaps you could learn a think or too about selling your services from a professional Realtor. Trust me, the insultive approach is not the way to go.
Tim,
Finally, I found a way James to get out of this WelcomeMat madness. What a waste. If you use Outlook...just create a rule to delete "Welcome Mat Community Forum." Wow! What disappoint this has been.
Todd,
I think your comment regarding FSBO is often legitimate. There is a strong FSBO market out there and there are a large number of people who have very limited amounts of equity remaining in their property. A 6% commission can be all of their equity or force the Seller to write a check at closing, or worse be the final straw that convinces the Seller to walk away and leave the rest of us to pay for the default. I offer FSBO support services. The people who use those services the most are mortgage originators, builders and real estate agents. Stunned me too. In fact, they are my best clients.
Crap is crap. If it is video it is video, if it is digital stills it is digital stills. If it is a combination of both then it still is crap. Judging crap is a tough job and WellcomeMat does not want to become involved with artistic translation, they want to make money. As much money as they can. They owe it to themselves and their families. If videographers do not get enough referrals for real estate work through this site, they will stop paying, they owe it to themselves and their families. If it becomes more profitable to encourage real estate people to upload video and pay the fee, then that will become the business plan.
It appears to be in the company's best interest to cater to videographers seeking business from real estate professionals. The idea appears to be that real estate people are basically all the same and that the during the listing presentation, the real estate person who uses video will have a competitive edge to gain the listing. Time will tell if it is the right strategy.
I do think there is a boat load of money to be made by having a central place to upload real estate video. When I found WellcomeMat, that is what I thought I had found. Having the variety of players, the Craigslist feature and the email feature are brilliant...
Bet there is more traffic on here tonight then any other Realtor social network. All because a lot of Realtors are feeling that they are being kicked out from an elite club. Being a Videographer for over 30 years, providing media services to Realtors for over 20 years, and calling myself a professional, since I make 100% of my income from it, makes me a bit biased. A lot of the Realtors are arguing that slide shows are sharper and clearer, and they are right. I hate to be a critic but there is a lot of crappy videos on here and elsewhere on the web. Usually its because a lot of DIY’s are supplying it. I posted a item last weekend about the story from Good Morning America. They reported that homeowners wanted video, they wanted the cool moves, and sweeps across countertops, not virtual tours or slide shows. I am now catering to FSBO’s. They are asking and willing to pay for extras, like, dolly & crane shots. They are watching HGTV, and asking to see their home done the same way.
As far as expense goes, I agree, it costs money to market a product. Should I print my own business cards or should I have them printed. One could argue that making them myself would be cheaper, but I, on the other hand would rather purchase quality cards, then save a few pennies. Unfortunately the market now is flooded with repo’s and bank owned properties that do now require any marketing, and are easier to sell, so acquiring quality listings not always a priority. I have been on WellcomeMat for a couple of years, and have not actively participated in quite a while, due to all the slide shows, and poor video. Now I am feeling Wellcome again.
James I agree with you about "crap is crap" but wellcomemat allowing crappy videos (which are produced by realtors) will hopefully will lead to one of two things. One: the realtor gets better (why a realtor would work on video skills and not spend their time on selling is beyond me, but it is a possibility) or two: what hopefully happens is they see the quality produced by professional videographers, fall in love with it and start to use a professional.
From a professional videographers stand point real estate tours are not hard to film and edit, and really can be quite fun and simple to produce, I would feel confident saying that you will not see shaky, poorly lit, bad quality videos from a professional, the reason why is real simple, they simply will not stay in business.
Just to touch on the FSBO subject again, we will not market to the owners in areas where we have clients. A lot of these clients we have had for almost 5 years, a good qualified realtor can simplify the selling process and guide the owners down the right path, there are a lot of headaches that FSBO can encounter. I owe it to my clients not to market to their hated competition.
And James I think time has already told about videos giving a competitive edge, it 100% works. I can tell you story after story about a realtor getting the listing because of the video, it is an ace in the hole.
-Todd
Real estate slide shows differ from most other presentaions. A Ken Burns documentary is narrated and tells a story.
Most real estate slide-show tours are nothing more than a regurgitation of the stills that the viewer has more than likely already seen. They are occasionaly set to music and rarely narrated thus adding little to the presentation. Their only relation to video is the file format. Ken Burns uses the technique because he has no choice. Have you ever seen present-day commentaries in the same documentary done with stills? No, it's done with full-motion video because that is what is effective.
Nothing conveys the look and feel of touring a home without being there like a quality full-motion video tour.
The folks that try to convince the uninformed that panned stills are videos have done a pretty good job in confusing the issue. Let's not help them sell an inferior product.
Todd,
I'll tell you why I as a Reator produce my own listing Videos. Photogtaphy and video has always beeen a hobby for me. I would rather sit at my computer at night instead of watching American Idol or Dancing with the Stars. Win Win for me is that I can use my hobby at work. Second, I am leary of "video experts" I need to sell a house, I dont need an artsy over produced short feature film. Last reality TV is big, the home made effect is over exagerated. Bourne 2 & 3 were both hand shot. I have received plenty of nice comments from prosective buyers who live far away from my listings with Videos. I am still a neophyte, but since video is still in it's very early stages for the RE industry, I am going get ahead of the pack.
If a video or slideshow makes the house look better than it does in person, you will lose the buyer who walks into the home for a live preview and the video or slide show has set an unrealistic expectation. I have seen it hundreds of times with buyers. They always make comments when the pictures over sell the house.
There is a balance to this....and I am working on that formula. I run both a video and a slideshow seperately. They have completely different purposes.
Ted Mackel
http://www.Homebuysblog.com
Ted,
I knew there were a minority out there that would be in your position as I stated above. As a videographer looking at your videos I just on't understand why you choose to shoot handheld. One thing I just can't tolerate is shaky video. Why not just use a good fluid head tripod and pan and tilt in the rooms? You would get an overall much better presentation, this method is our bread and butter. Not too fancy but gets the point across.
At the same time if a video turns a buyer off then you will never hear from them. I am not saying to make a shack look like a mansion but if your videos are compelling then they will at least call you and if they aren't happy with the house in person you still have a chance to show them more. You would have never had a chance if they never called you (this is huge).
I appreciate video being your hobby, but remember for us videographers it is our life. Handheld footage in my book is not acceptable, think about the viewers experience when the video is blown up fullscreen on a 24" or 32" monitor.
-Todd
I believe the best solution is to use the tool that makes sense for the situation. Real estate professionals know the property situation better than a videographer and can make recommendations that will get the property sold within the least amount of time and at the best possible terms for the Seller, that is the job. Use the proper tool to get the job done. There are agents who believe the best thing to do is insert only one still photograph in order to force buyers to drive by or call to visit the property. Is that the proper strategy? Depending on the home, price point, location and situation it certainly may be. If slideshows get the job done, host them where they are warmly received, if video gets it done...host it where it is warmly received. Remember YouTube is free and there are many more available. The best part about WellcomeMat is the Viewer.
Ok, for all my fellow realtors who are using slideshows to expose their listings, I found a nice site: Propertypreviews.com. A bit more professional then Youtube.
I did absolutely love WellcomeMat and I respect their decision to stay loyal to Videographers. If and when I get my head above the water in this market, I need to find a videographer like Fred White in the New York area.
Good Luck,
Lisa
Not sure if any realtors would be willing in your area Lisa, but we offer a buy now pay later package that is working out nicely for realtors who just can't afford to put videos on their listings. We have a small fee upfront, and then most of the video is paid for when sold. If the listing does not sell then you owe nothing else.
I'm sure it is worth a shot to ask any videographers around you if they would be willing to do the same. The way we see it is realtors take a chance by listing a house that it won't sell and they will make nothing, we are willing to take the same risk. Videographers really are on the realtor's side.
-Todd
Todd,
I disagree with the idea that handheld shots are bad, especially if stabilization tools are used. In fact, tripods nullify the benefits of video a lot of times (ie...how does the property tie in together, room to room, exterior to interior?). If there is movement in front of the camera, tripods make sense. Used minmally, they can be used to pan rooms. Used as a crutch, tripods ruin a beautiful thing (video).
Now we are getting arty. I will work with any videographer willing to wait for payment until the property is sold. Please contact me directly.
Thank you,
Jim
Christian, I was specifically referring to some of the shots in James' video, they were a little to shaky for me. Now I am completely on the side of steadicam work, in fact we are starting to work it into our packages, along with unique crane shots. I do believe that a good mix of steadicam work make a video shine, but I also love a rock solid pan every once and a while as an establishing shot.
I don't know if your comment was a stab at our videos or not but all I can say is up until now use have use rock solid pans and tilts of rooms and it has completely changed the way our realtors sell homes. I don't know if it means anything either but we have done just under 3000 total videos, sure hope they aren't "ruined" because we used a tripod.
Again one of the reasons we host all of our own videos, next I can see it we are going to be banned for using a tripod for a video tour. When does it stop?
"I did absolutely love WellcomeMat and I respect their decision to stay loyal to Videographers"
Lisa,
I believe the issue is about video v. slideshows, not DIY Realtor v. professional videographer. Wellcomemat better hope this is not being perceived as an us versus them scenario--that would not be good.
I do see it as the former (video v. slideshow) debate rather than agent v. videographer. Of course, I could be wrong. I don't pretend to know what Wellcomnat strategy is here beyond what they say about wanting to be in the video only category.
I will say this, professionaly videography can be brought in-house at the real estate brokerage level. The broker can easily hire a part-time or full-time videographer who can produce 3-5 videos a week let's say about all things real estate and community (not just listings and agent profiles.
I know it can be done because I'm doing something similar--and it's working out great. Stay with me here for a moment: If a broker spends tens of thousands or even hudreds of thousands each year on print marketing (which even now most still do), they could easily re-allocate $$30-40K a year to hire an in-house videoographer. Think about the control and flxibility it would give the broker and his office in terms of crafting and refining their brand message, inventory, agent profiles, community ewents, you name it...now the broker has full control.
This scenario could not be done with a free-lanced professional videographer for many reasons. First, it would not scale financially speaking; two, the people who know real estate can work alongside the videographer and explain how they want to cover things like community, branding, inventory, marketing, etc--and this would only become more refined over time. The broker is in control and is able to leverage this asset at a considerably higher level. There are many other benefits to this scenario that I've already experienced but that I will not go into here.
This could represent a win, win for both videogrpaher and Realtor. And before some of you start telling me this can't work, let me save you the trouble. It is working out better than I could have hoped for before I began this project ofver 8 months ago.
Todd,
I use a steadycam device, There is no typical shake in my video. The idea that everything has to be TV commercial quality is probably why I have a hard time breaking down and hiring out. People what to get past the wax on the fruit in the produce section. Beside Youtube would not exist if video if people were looking for polished material. I am not supporting the "Blair Witch Project" style of video, but i'm looking at habits of people and what they are doing...60% of the time spent on the internet by the avg person is watching video and you can bet that it is not all coming from FOX, ESPN or CNN.
What I know is that video is difficult...the avg Realtor cannot do it themselves nor should they try. Video is expensive still far out of the avg agen't marketing budget....commission is is being pressured down and budgets are getting tighter this will only increase in the future as my industry changes even more.
Video and Slideshows don't sell houses, people do.
Boys, boys, boys....
Does any of this stuff really matter in the end? I think we all do our thing... whatever that is. We do what we think works... we do what clients want - after all, we work for the customer.
Hand held, steadycam, tripod, stills... I think what matters is that you produce a product that 1) the client likes, 2) that works for the client, 3) that sets the client apart from their competitors, and 4) that makes the client look great and that can be sold to a realtor for a fair price.
This is a business.
Period.
Actually, I use all of the above. I use a tripod. I use a Steadycam. I use stills sometimes. I use what I think works. I use what I think sets the client apart form the competition. I use what I think helps sell the property AND the client.
But sometimes, I do what the client wants - they are the customer.
Personally, I think agent profile videos are silly and worthless. I don't think any buyer or seller is remotely interested in an AGENT. That's been proven many times over the years. They just don't care about a house salesman. That's why all the experts have said for years... "get your picture off the home page of your website - you're giving the client exactly what they DON'T want!) What they care about is what they know. They care about what's in their head. Their professionalism. Their expertise. Their market knowledge. Their negotiation skills. You want to do an agent profile, then it needs to be about ME... what you're going to do for ME. Not about you. I can't even watch those things usually - they make my skin crawl - no matter how slickly they are produced.
The typical "me me me" agent profile, showing some agent shuffling bogus papers, shaking fake customers' hands, answering fake phone calls and hugging fake customers and telling me how wonderful they are... would be a huge turnoff as a potential customer. As a real estate buyer or seller... I just don't CARE.
If a client wanted a video like that, I would surely share my opinion, as I always do. :)
But if that's what they want, that's what I do. I do what the CLIENT wants to the best of my ability. They're the customer. They're paying ME. I cringe, but I'll do it.
When I first started I used stills at the beginning of my videos... just a quick 'overview' of the home to pique the interest of a viewer. A client asked me not to do that as he wanted the viewer to know right from the get go that his was a VIDEO, not a slideshow. I did what he wanted. As a matter of fact, I do that almost all the time now, as I think he had a very good point - one that becomes even more valid as 'slideshows' start masquerading as 'video'.
All of these arguments are silly about what is right and what is wrong. This is a business. We're producing a marketing tool for realtors. That comes in all shapes, sizes and forms - whatever produces the best product and whatever makes the client happy is what's "right'.
All of this debate, and the real issue - a business has chosen what they feel is their focus and fine tuned it to make it work for them. Hopefully they made the right decision - of course, I think they are definitely on the right track.
I think the energy should be directed at Realtors to get with the program and upgrade their oftentimes Mickey Mouse version of online marketing... whether it be using high quality photographs, slideshows, video or all of the above - whatever works for them and their budget. Because as of right now, 50+% of what passes on the web for 'marketing' is just plain sad on every possible level. And considering that's where nearly every buyer begins - there's a lot of work to be done!
Todd,
I was not taking a shot at your work, and WellcomeMat has one requirement and one requirement only: that files being uploaded are video. That's it...I was responding to your earlier comments. Nobody is playing God with creative requirements here and the comments being made towards this point are completely unfounded.
Based on some of the comments I am seeing, there are two points that are being missed:
1) WellcomeMat is not just about real estate listings. Our platform is for local video and there are literally millions of applications in this regard.
2) WellcomeMat is a local video platform meant for people to collaborate, improve their video skills, or hire a video pro. Our entire site is built for professionals, and groups of professionals using video to better their brand, win themselves more business and solidify themselves as information sources. This does not mean we are built for one group or another. This means that if you want to use video for professional purposes, WellcomeMat is your platform.
Don't get lost in the sauce here guys. Video is our game. That is the only statement being made here.
Thanks Christian, that's what I'm talking about! I'm just a wanta be, but I'm having fun. New year's eve I took some video of some friends party and everyone loved it. Video is crude and not professional but just having fun!
Just having fun!!
I understand your need to focus only on video. You could do your slide show clients a favor by directing them to a site I found called http://www.ViewThisHome.com . It is a free video, virtual tour, real estate only website that allows you to upload property description and branding to agents videos and virtual tours. It is totally free to upload listings. Maybe as a service to your slide show clients you could post this info in an email.
God love ya Christian you are a good guy. I try t get things stirred up every once and a while makes life more interesting.
You and the crew are doing a nice job with the site and your vision.
First, Todd - great comments and wonderful points.
Just gotta put my two cents in here.....
To the realtors who have commented that they see slide shows as having value to the consumer..... How can showing the SAME PHOTOS the consumer just looked at in the listing be adding ANYTHING to their knowledge of the property? Don't rationalize the fact that you're cheap by claiming that a slide show offers something useful to the consumer because it doesn't. Period.
To Glenda Cherry, who doesn't understand how a moving video of a nonmoving object like a room is of any worth, I guess trying to explain the concept of filming a room/house to show a wide scope and spatial context would be hopeless.
As to the argument that a good slide show is better than a bad video..... Bad quality in any marketing tool whether photos, writeup, slide show or video is undesirable and should not be used. But that doesn't justify slide shows as a video tour. Apples and Oranges.
A lot of real estate agents use slide show formats (whether there's panning and zooming doesn't matter) and that will continue. My problem is when they claim that they are a valid Virtual Video Tour.
Don't show me a loaf of white bread and try to tell me it's French pastry! White bread is fine, it has it's uses, but don't try to palm it off as something it isn't.
Amy Hunter, Hearth & Home Videos www.hnhvideos.com
I think $70 for a filmed virtual tour with audio, posted to MLS and Realtor.com is a good value. Amy, the video is very smooth and pans nicely across the rooms. I wish video could be oriented vertically to more easily demonstrate height, but there are limitations to the technology. Is there an adder for you to shoot the stills also? Send me a note.
Thanks Amy, very clean cut simple videos on your site, hey it's our bread and butter. One question any reason why you fad to black between rooms? Why not put a cross fade in there it will seem like the video flows better, I don't necessarily mind the black just wanted to hear your reasoning.
One small thing that I really love about your videos that we pay close attention to is alternating the pans, if the first goes to the right the second should go to the left. A lot of people don't do this and I believe it makes the videos harder to watch and enjoy.
Thanks for your comments James and Todd!
Todd, I do sometimes use a cross fade between rooms. Most of the time I use the fade to black because it cuts down on the clash factor when you have several boldly colored rooms in sequence. I do use vertical pans for two story foyers or family rooms, other tall dramatic areas or narrow master bathrooms. I always use manual exposure settings to avoid the sudden dropoffs to darkness when going across windows.
While my videos aren't high art, keeping it a basic clean straightforward style allows me to keep my cost down.
My philosphy is that a video tour should give the viewer some spatial feel for the room or flow of the house that they can't get from photos alone. I also view any pictorial marketing of a property whether photos or a video tour, as being a "teaser". It should make the home look appealing enough so that a potential buyer wants to come see it in person. I don't think that any medium is a substitute for seeing the home in person - they're merely a marketing tool.
Amy Hunter Hearth & Home Videos
Amy...
I've been using video tours since 2004. In that time I've sold over 100 properties that had video tours as part of their marketing programs.
In that time I've sold four homes with video tours sight-unseen by the buyer except for viewing the video. I'm not recommending that buyers do this, but it speaks to the power of the medium.
It has been long over due! GOOD MOVE! Kevin Marciniak
Are you accepting tours from the tour factory. See note received from them when I asked.
You can use our video tour for Welcome Mat as it is true video which is avi. Click the link to view a sample of our video tour. http://tourfactory.com/company/VideoTour.asp But that is up to you if you want to use it.
Are you accepting tours from the tour factory. See note received from them when I asked.
You can use our video tour for Welcome Mat as it is true video which is avi. Click the link to view a sample of our video tour. http://tourfactory.com/company/VideoTour.asp But that is up to you if you want to use it.
Are you accepting tours from the tour factory. See note received from them when I asked.
You can use our video tour for Welcome Mat as it is true video which is avi. Click the link to view a sample of our video tour. http://tourfactory.com/company/VideoTour.asp But that is up to you if you want to use it.
Are you accepting tours from the tour factory. See note received from them when I asked.
You can use our video tour for Welcome Mat as it is true video which is avi. Click the link to view a sample of our video tour. http://tourfactory.com/company/VideoTour.asp But that is up to you if you want to use it.
sorry I have a new computer and it seems to overproduce.. I think I hold the buttons to long
As a business owner I understand having to make tough decisions in which to direct ones future. What baffles me is a decision to select a media form, not based upon its quality but equipment. As with any purchasing decision, if you don't like a service or the decisions that are made...vote with your wallet and move on to someone who wants your business. I have done both. Your decision helped me find not only better quality but a better price. I sincerely thank you!
Anthony Wilson
Zarqa Street
Anthony,
Glad you found a path that suits you. We just choose to stick to our strengths and hope you do as well.
To put this into perspective, most of us wouldn't under-utilize a TV set by watching slides or listening to the radio through it. Of course, this does happen (especially at my mother-in-laws house).
We are biased, we admit it, we love video and I totally respect your decision(s). I sincerely wish you the best of luck...seriously!
How do videographers handle business requests for clients who are looking for commercials? Furniture stores etc. etc. that are requesting commercials that look like current high definition advertising that is on television? Those spots virtually all include still images. What is the policy?
Online video is definitely the future in Real Estate marketing! WellcomeMat has provided an amazing platform which I believe is leading the way both for videographers, and real estate agents who want to offer their clients the best marketing tools! Thanks Christian!
<embed src="http://www.wellcomemat.com/wm_video/B3F1186CF3" allowFullScreen="true" quality="high" wmode="transparent" pluginspage="http://www.adobe.com/go/getFlashPlayer" type="application/x-shockwave-flash" width="320" height="280"></embed>
Can you tell I am trying to cut and paste a player into a blog, gotta be a first time for everything.
<embed src="http://www.wellcomemat.com/wm_video/B3F1186CF3" allowFullScreen="true" quality="high" wmode="transparent" pluginspage="http://www.adobe.com/go/getFlashPlayer" type="application/x-shockwave-flash" width="320" height="280"></embed>
I will figure this out.
<embed src="http://www.wellcomemat.com/wm_video/B3F1186CF3" allowFullScreen="true" quality="high" wmode="transparent" pluginspage="http://www.adobe.com/go/getFlashPlayer" type="application/x-shockwave-flash" width="320" height="280"></embed>
James,
You should have no problem posting one of our videos into a blog. Here in The Hood, however, embedding videos has been broken since we added the WYSIWYG editor (the bold, itallic, linking interface) a couple weeks ago. We're going to fix it, but I have no idea when we'll have time to circle back to it. We definitely have noted this issue though...
www.wellcomemat.com/wellcomemat/news/james-schulze/real-estate-broker/videos/B3F1186CF3.html#wrapper
Well, I got that part to pop up...making me feel like a technical wizard.
Close your eyes and look into the "Theater of your mind." Imagin the sight and sound of rolling waves, the swaying backand forth of palms in the wind, the reassuring message of a testement givien by a human being... How's that for emotional? Or turn on your TV and hold your breath until the next moving picture slide show comes on. I'll bet you can't hold your breath that long. The reason Ken Burns documentaries are used is because they don't have any film footage. If you had actual film footage of George Washington crossing the Delware River, would you opt for a moving picture slide?
If moving picture slide shows were so effective as a marketing tool, why aren't they dominating TV, theaters, or on broadway. Why would businesses spend millions to produce and distribute a 30 second commercial, and not save tons by just producing a moving picture slideshow? (Think about how could be saved by not needing talent of any kind) The reason... lack of emotional draw. Purchase desisions are made to fullfill an emotional need, not a logical necessity. Full Featurd Video Productions, especially on an "On Demand" basis, will always be more of an emotional draw than moving picture slide show. Slide show are easy and cheap, no matter how you slice it. It's like I always say to my clients... "The bitterness of poor quality lingers long after the sweetness of its price!"
"How do videographers handle business requests for clients who are looking for commercials? Furniture stores etc. etc."
We shoot, through our parent company, Mirage Productions, between 5 to 10 television commercials a month. They are all shot in HD using Panasonic HDX200's and 500's. NEVER, do we use stills, unless its that only possible way to depict something. True, we do get asked by clients if they can use some. Its usually because they figure their costs will come down, and they have already taken the time to use their small digital camera to take a few snapshots. We have 2 large furniture store chains, and everything is shot in HD video. Those commercials you have seen, are retailers trying to save a buck.
How much video needs to be incorporated into my 'slideshow video' in order for it to be approved for use on wellcomemat? My videos are usually only a minute as most consumers get bored watching long boring videos. So, if I incorporate 2 or 3 scenes - appx 8 seconds each -using 'video' intermixed with photos, will this satisfy wellcomemat for approval?
How much video needs to be incorporated into my 'slideshow video' in order for it to be approved for use on wellcomemat? My videos are usually only a minute as most consumers get bored watching long boring videos. So, if I incorporate 2 or 3 scenes - appx 8 seconds each -using 'video' intermixed with photos, will this satisfy wellcomemat for approval?
That is a valid question which has been asked repeatedly. There has been no response. Take the time to watch link on comment 101 of 107. I've had very positive response from videographers and real estate professionals, but no response regarding policy.
I think it's great for Wellcomemat to focus on moving video - unfortunately, they were also the best slideshow video hosting out there, as well!
As far as the video vs. slide show/ pan & zoom photo tour debate, a video isn't worth ANYTHING more to me OR THE BUYER if it doesn't show the flow from room to room. A pan & tilt from a tripod, standing in one corner of the room and then cutting to a completely different room CAN be achieved by a still photo artfully pan & zoomed.
Looking at a couple of Todd and Amy's videos (not picking on you, just was curious about how much better "professional" video would be, so ceck those two out), I didn't see what it added to the buyer's experience, that I can't do with my pan & zoom with multiple shots of a room - other than you get to see the ceiling fan turning? I couldn't gauge the flow of the house at all from those videos. At least my photo tour shows how the rooms fit together by zooming through a door or up stairs and having the next shot open in that room. Even though I use a lot of the same shots I have in the regular MLS photos, I also take a BUNCH of extra shots of each room and hallways and doorway shots, to add to the photo story, to show the flow of the property.
Seriously, if my listings made enough commission to cover the costs of a professional video every time, I'd be all over it in an instant. I think buyers LOVE to see how the rooms all relate to each other. That is why all of my listings get custom floor plans, as well! But video pan & tilts of individual rooms, without showing how the rooms flow together are no better than pan & zoom stills. And stills often have better quality because the room isn't shot into darkness as the camera pans past a bright window. (Which I give props to Amy's videos for not doing!)
I also agree that slideshows with randomly generated pan & zoom on 10 (often poor quality) photos are stupid and DON'T add anything to the user experience. But taking extra, high quality photos and giving direction to the pan & zoom that makes sense and shows the flow of the house DOES make sense.
I'm still going to keep my membership, because I do eventually plan on investing in a better video camera and steadycam to implement real video. But until then, it'll have to be photo tours saved as a video file - so I can utilize sites like Youtube and viral marketing and the added search engine benefits of "video" on your web site.
I do think Wellcomemat would tap into a great, ready-to-go market by offering a sister site for slideshow videos for real estate agents. If I had the know how, I'd start one myself - because there is obviously a demand that is not being met with what is currently out there!
That is the common thread from the real estate side. I've been talking with several videographers that I have met through WellcomeMat. There are also several very good videos on how to shoot video for property. I have spoken with several videographers regarding the post production and posting work only. Many are very open to doing this type of work and they are then not area exclusive. Talk with Russell Carson from SC. Very sharp guy and he has some very interesting thoughts on video. Just like taking quality still images, it takes practice, practice practice.
Victor, Are you part of the management team at WellcomeMat?
Apologies if you thought I was ignoring you James. We have zero issues with videos that have slides in them and we've noted this a couple times, one of which was part of the very beginning of this post:
"3) What if I mix my videos up and have slides integrated into video clips?
You are fine! We will support you as we always have."
Hah! James...I was logged into a test account. My bad.
Awesome! For those of us doing our own dreaded slide show videos, we can still use wellcomemat by incorporating a couple small video scenes...That works! Thanks.
Jill,
I keep wrestling with the process. Shoot both the stills and the video at the same time. Upgrade to a high def video camera, take the stills with it, then shoot the video too. I get tired of transferring big files, I've spoken with Russell about mailing Flash media to him which is cheap to do and working off of that. Not that I don't LOOOVVVVEEEE VIIIDDDEEEOOO , but it takes more time in post production.
Kristin,
No offense taken about our videos because the realtors that use our videos love them and continue to get listing after listing. (By the way the price point for our videos is in the range of $50-75.) But I do have a few questions for you.
As a realtor how much commission do you need to make before it is cost effective to pay for a video? I assume the paid commission on the house is 6%. Say you sell the home you have listed you make around 3% correct? That means you make $3900 (assuming it sells for 130k) If you only list and another agent sells you split correct? So you will be making $1950.
Say you hire Fred Light to create his middle of the road video, you will be paying him around $200 (I believe) That is about 10% of your commission if you only list the home and is 5% of your commission if you list and sell. Yes 10% may be hard to give up the first time but what if this leads to you getting another listing because someone saw this video and wanted you to list their house because they wanted the same video. Now is it worth it?
Would you spend a dollar to make two dollars?
If you find a professional in your area and consistently do videos on your listings I know you will be surprised at the amazing outcome.
Please no one take offense to this, I'm not trying to insult anyone (as I have been accused in the past) I am simply looking for answers that will help me see inside agents minds so that videographers and realtors can one day be on the same page.
-Todd
Didn't mean to use larger font, I pasted it in from word after I spell Checked and this is how it turned out. Sorry.
I think it would be great taking outside and neighborhood video and incorporating it with high resolution interior stills with intuative pan & zoom use - and still getting to use Wellcomat's quality video features. Great idea!
As I've said a gazillion times, the value of video is NOT in selling homes, it's in selling REALTORS. Doing video elevates that Realtor to a level far and above that of virtually ALL of their competitors. Sellers LOVE video and understand the value of it - far more than most Realtors actually do. Oftentimes, Realtors look at video as yet another invoice or to be used as a last ditch effort get get a property sold.
Back in the late 90s and early part of this decade, the same was true for those Realtors who had a website. You automatically rose above the rest.... just because you had a website (even if it wasn't a GOOD website!). The fact that you had one, and used it in your marketing (even though most people didn't even really understand the internet and how to utilize it for that purpose) made you a superstar! You got business just because you were viewed as being more tech savvy.... having more marketing skill... than those without.
Video does exactly that today.
If you look at the cost of video as a cost of doing business... as a cost of elevating your brand.... it is a no brainer to justify the cost. Especially these days when many Realtors still spend $100+ to run ads for their open houses (which usually don't work) in the local newspaper (which nobody reads) or the local Real Estate Book (which also nobody reads).
Allocating your money to the media that gives you the biggest bang for your buck is the name of the game in this economy. And for many that means taking those dollars formerly allocated to print and reallocating to the web. Many companies are pulling their ads out of local papers.... literally... some have gone from full page ads to 4" x 4" ads just advertising their website "where all of their listings will fit". They are saving tens of thousands of dollars every year.... and allocating that money towards a more robust web presence, where literally 90% of all home buyers are searching.
The best Realtors and the best business people out there understand this, and can more than justify a few hundred dollars off their commission for professional photography and professional videos that make them look good.
Todd,
Thank you for your questions.
Very rarely do agents get both sides of the sale. 95% of the time they only have the list side - at least in my market. For me, it's about 1.5% of the sale. On a 140,000 house, that's $2,100 GROSS.
Please understand it's not just the cost of the video itself. There are SO MANY hands in our pockets, depleting our net. I have monthly fees to pay my broker (and flat charges for every listing), my website costs me $100 a month, the feedback program another $20 a month, magazine ads (which sellers still insist upon), advertising on Zillow or other sites, post card mailings, calendars, etc. Not to mention that we have to pay 2x the social security (no employer to pay half) and prepay taxes, continuing ed, license renewal, board dues, health insurance, Realtor.com enhancing fees, MLS fees, broker open lunches, gas, business meals when taking out out of town buyers, relocation company fees (usually 35%), health care, internet, cell phone (which has to have texting and browser charges these days) and air cards for a laptop....the list goes on. By the time it's all done, sometimes it feels like I'm barely making minimum wage, after all of the costs of business are taken care of! Notice that NONE of that is PERSONAL bills - I still have to pay those out of what is left.
If you're an average-producing agent, like myself, and not a heavy hitter, another $50-$200 for a video (I've seen them a lot more than that) for a listing that you're not even guaranteed to get paid for (if it doesn't sell) feels pretty steep still, especially if it doesn't add that much to the user experience, that they can't get with a plethora of stills or using pan/zoom on stills. I just haven't seen video that adds THAT much - most buyers are perfectly happy with multiple photos and a floor plan. I've had a lot of buyers comment that the house "look just as it showed online) when they physically tour the home. That tells me a lot about what I am offering the buyers. My sellers are quite impressed with my photo tours - which show the "flow" of the home and the floor plans (which hardly anyone offers here on existing construction.)
I guess I'm not convinced that it will get me any more listings than what I can offer them now. Plus, no one really uses real PROFESSIONAL moving video around here. A few people like Dale shoot their own stuff, but I still feel pretty competative against amatuer video with what I do.
Hope that gives some insight.
BTW - I have looked for videographers in my area - there don't seem to be any familiar with shooting real estate (none on Wellcomemat, either) and the regular ones I've found online (in my area) cost a fortune, because they normally do weddings & parties!
Todd, Amy & Fred aren't in Milwaukee! LOL! ;)
Very well said...but it doesn't solve our problem. I will also continue to use panned stills for the properties, because as Fred said, "It doesn't sell the house". If you have the time to click on posting 101 of 122, you will get a much better idea of what the use of video to benefit realtors.
@Todd,
Kristin's comments are dead-on and should helpt you understand where an agent's money goes. Just to add a few more facts:
- The commission the agent receives is also effected by the business model of the company the agent works for. The agent might be on a 95% split, but then they have to pay a desk fee and all advertising costs. The agent may be n a 70% split with their broker and still have to pay their own advertising costs, but no desk fee. Or, the agent might be on a 50% split where the broker pays for all adversting cost, and in this case the broker would have to be willing to pay for the video (unlikely). There's more to these breakdowns (such as E&O insurance, MLS and Realtor fees, administrative fees, etc., but you get the idea. It's important to note that these are fixrd costs and must be paid regardless if the agent actually sells anything.
- Which leads me to point to--something that I don't get the sense that many videogrpahers understand (or any 3rd party vendor for that matter) That is, there is enormouse risk in paying for these services up front. Why enormous? Well when you cosnider that a full 30-40% percent of listings don't sell for any number of reasons, few of which can be attrubited to the agent. Of course the best agents are good at reducing that risk, but still it's significant. This explains why many, if not most, Realtors think very carefull about where to spend what little money they actually make (I think the average yearly income for the average agent is around $34,000.
- Having said all this, I agree with Fred to a degree--that's it's about investing in your career and spending dollars on marketing yourself as an agent rahter than spenidn all you money on marketing inventory. For many agents, as Fred can attest, this is a tough sell.
Hope this helps
I have the Seller pay for the tour in advance.
Keep in mind, that from other blog notes, the concern for WellcomeMat is that they become marked or defined as being only a real estate site, rather than a video site for business advertising. Real estate is a small piece of the pie being sought after. The beauty of this site is that videographers can actually communicate with real estate people very easily, hopefully with being able to secure their business. $15 bucks a month to promote a videographer is a hell of a lot cheaper than any moneys spent by any real estate person. I would be very interested to know how much the average videographer spends on promoting his/her business per month? To have such defined industry blogs, access directly to the consumer, a place to showcase their work...this thing is Disney Land to videography pros. Got to get past some of the minor issues and get the big picture. None of this is about houses, it is about reinventing themselves as media professionals and servicer providers regardless of topic or technique.
Since we are commercial and do not have to deal with consumers, our advertising dollars are spent mostly on the web. We have not been in the yellow pages for over 20 some years. We have one person whose job is to constantly promote on the web, make sure that we are found by new customers, and also his job is to make sure Realtors video listings are encoded with the right metadata, and listed all over the web, including placing their listings on craigslist. This costs us around $1800 a month. Then of course we are constantly updating all software,that averages around ten to twelve thousand a year. Then there is the adding of new equipment, that is a budget allocation of $200,000 a year. There is also, like realtors, having to constantly attend seminars, shows, and webinars to be up to date on the latest encoding techniques. Then there are the fees that we also have to pay for all the trade agencies and membership fees for different organizations that we belong to. That’s in the thousands. We also have to pay this, regardless if we have jobs coming in or not. Fortunately we have been in business before some of our clients were born, so we do have a large referral base to draw from. My personal marketing rule number one is: If I stop marketing, my competitors will take up where I leave off.
When you spend that kind of money, there should be a whole bunch of google hits for you. Is it working the way you want it too? I've tried Google AdWords and have flushed plenty of dough down the drain with that. Where are you seeing the best return on investment. I run a box truck, local signage, DVD's on sign posts, etc. etc. would love to know.
“Max” is our man that does it all. I do not pay for ad words in Google. He creates lots of websites for us, even using the free ones from Google, Verizon and Yahoo. He also creates lot of links to other sites. We have videos posted everywhere. Every video is now encoded with metadata, not just the keywords that you add when you list a video on YouTube. Many of our videos will show up long before the website. One example is that we recently finished a new film. We flooded the internet with trailers, and provided a website for the film. If you Google “Finding Tonio”, you will see lots of video sites, before you will find the actual website. Max has been a great investment. If I were to do this on my own, (I have tried it} I would be spending hours everyday trying to do it. We also do marketing with
Format Doormat. It's about the presentation. There are some pretty nice agent created slideshows on ZingDing. See front page left column, 20 most recent created.... http://www.zingding.com
cheers, August
"The plug for your company needed a link. Here you go:"
That's funny Christian, lol!
That is funny. On a whole bunch of different levels.
Thanks Christian! There was a url, albeit not clickable. Not sure how on many "different levels that's funny". Almost as funny as lines of code of Shulze trying to embed something?
Sorry if that came across as a shameless plug. I think it was relevant, from a noncompeting company and in direct response to a previous post above by Rebecca Ferguson... "Can anyone suggest another hosting platform that works as well as wellcomemat for me to try that isn't YouTube?"
cheers, August
August,
I already checked out your site. Very cool, no need to include the link, but hey it's already there. The tech guys here are working on getting the link piece fixed on this blog. I attempted to use it three times before just deciding to just paste it in. Many of the agents, the silent majority, are looking for a place to put their slide shows, because they have too. The decision here is made for where WellcomeMat is going and as many have said,"Don't let the door hit you in the ass on your way out". Nothing wrong with that being said. I prefer to use both video and slideshows, so I get to pay for both, my problem.
"the concern for WellcomeMat is that they become marked or defined as being only a real estate site, rather than a video site for business advertising. Real estate is a small piece of the pie being sought after."
First let me say I completely agree with wellcomemat's move. Be it economics, their vision, the future... it's their vision and I applaud them for taking it in that direction. I just had to comment on the above quote... The name is Wellcomemat. Their logo is the front door of a house. During the RE boom, were they concerned about being considered a "real estate" site? I understand how the realtors who have supported them could feel slighted by a move that doesn't fit into their current needs. Video may be the future of RE marketing, but with the affordable dig cams available now and in these economic times, snapping some stills and creating a presentation will be here awhile longer. Online photos galleries didn't replace flyers, virtual tours didn't replace photo galleries and video won't replace vtours, photos or slideshows. They all have their place and will continue to complement each other.
cheers, August
Actually August, the real estate boom was the worst thing in the world for the real estate side of WellcomeMat's business. Try getting people to listen to reasons why they should use video when a mere whisper of a house being for sale started a bidding war. No go...we grew at the slowest pace when the market was white hot.
Despite the Big Red Door, WellcomeMat has in fact been focused on local video (more general than real estate) for our entire existence.
You're definitely correct that video will not replace other mediums. TV didn't replace radio, and radio didn't replace print etc. We're simply passionate, driven by, and focused on local video. I think you totally understand our decision, so I won't beat it to death. But, to put it into context, here is just one example of why we had to finally make our decision to stop supporting slide shows: our video player.
Our chaptering technology doesn't work with slide shows. If chaptering is used within a slide show, the viewer clicks it and the new slide appears after a second or two. This is a junked up experience, but perfect example (amongst many others) of why slides won't work long term for us.
We're about to release another version of our video player, and the slide show problem is exacerbated even more with this new version. Again, just one example of where we found ourselves side-stepping our vision to support slide show users.
Christian, "You're definitely correct that video will not replace other mediums. TV didn't replace radio, and radio didn't replace print etc", that is not exactly true when it comes to the Internet. According to Telvision Weekly, the average age of a television viewer on Network Television is now 56. The younger crowds are spending more time on the internet. Newspapers are are also closing due to the internet. Television Weekly reported that its mostly due to the technoligy and ease of using video. Advertising sales on the Internet are raising, while television and newspapers are falling. To me this means that both video and the internet is not only the future, but the present.
Wayne,
Video is not going to replace other mediums: they'll still exist. That was my statement. If I was to complete the thoughts above, it would've been something like "TV didn't replace the radio...it just kicked the living crap out of it. Video won't replace the virtual tour...it will [ insert biased statement ]."
Bottom line for us is that ranting against other mediums is not the goal. We just stick to our game around these parts.
I remember encoding and putting video on the web in 1997. It was a marketable skill back then. Now, my 9 year old son can do it with his eyes closed.
August,
Does your son need a job?
-CS
August,
Thank you for the suggestion but it in no way is a site to upload "video" files of slideshows. Your site is merely another prefab slideshow that adds movement. Unless I have missed something, can I upload my own video files? Does it offer a unbranded form? Can I create the feeling zooms and pans and walking through doorways? Can I add my own music and Narration?
I think I will just have to start incorporating video into my "slideshows"
Thanks,
Becky
<Video is not going to replace other mediums: they'll still exist.> from Christian above....
Thank goodness :) that is reassuring.
All our competitors are still stuck back in the slideshow era.....while in this same period of real estate downturn our transactions per agent have skyrocketed to a point that they are now in 2008 50% higher than our closest competitor......some of our agents had their best year ever in real estate last year.
As a company we have moved from #5 in dollar volume in our market to #2 -- with a much lower agent count.
SImply put......You can't kick the living crap out of a competitor by doing the same things or even near the same things they do. By the time our competitors contemplate and figure out video we will have moved on to the next great thing emerging in the consumer fancy....be it immersive video or full HD or whatever it takes to not be in step with the masses trodding behind.
Mark Passerby, HDhat.com
As a videographer, I only shoot full motion video, so my being able to post properties on this website is not an issue. My comments on how we're here to create something that will help the agent sell the home has even been quoted by James Schulze on his blog.
So, I'm doing an experiment, and the results will be posted here on WellcomeMat.
I've distributed a DVD sampler to several realtors here in Oregon, and I've made the following offer.....
I will shoot a video of their property and post it online. When the property sells, then, and only then, do you owe me the production fee.
It's kind of like the Video Professor TV ads...if you liked it, you'll be back to purchase another presentation. If the home doesn't sell, if the seller says you're taking too long and they go with another agent, then you don't owe me a thing.
I am the only one taking a risk. I'm putting my reputation and my ability as a video producer on the line. It's a limited time offer, and I'm doing it only as an experiment to see if this marketing approach will work.
If you're a realtor in Oregon or SW Washington and I haven't contacted you, feel free to hit me up and take part. I'm online at http://www.ourproductionstudio.com
I'll post the results here on WellcomeMat.
Jeff Davis
Our Production Studio
Jeff, You're not the only one of us taking a risk I have been offering a plan like that for about the last 6 months. Some realtors will still not use you even though they pay when it sells. We have had a decent response, we are still pretty frozen in Ohio, but warming up soon. Which always makes a difference.
Good luck, I'm interested to see how it goes for you.
-Todd
Good luck!
I sent out ten (10) coupons for a FREE video tour and FREE photography ($400 value) to the top ten Realtors in the Boston area. No strings attached.
I sent a brochure and a DVD with a dozen video tour samples on it.
All these agents had at least 10 listings. Some had been on the market for over 200 days. Some were in the millions of dollars.
Free. F R E E. No strings. No payment. Ever. Just try it out.
The response? Nothing. Nada. Not a phone call. Not a question. Not an inquiry.
It may as well not have ever happened.
I've attempted to 'market' my business to agents TWICE. Both were miserable failures and had similar results. I don't even bother anymore.
The response rate for direct mail is about 2 or 3% at best and they all say "Free" somewhere on them. The result of the mailing is exactly what it should have been. You could attempt to market your business in that manner 10 more times and you still very well could have not gotten a single call. Why would a videographer mail a coupon, when the easiest way is to simply use the medium that you are a professional provider of? Watch the video link at 101 of 147. You can mail me 10 coupons and I will ensure that you have a 100% response rate.
Where or Where have the sucessful realtor, who know how to market gone? Gone into retirement, with all the millions that made.






