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YouTube submit problem?


Matti Lahtinen
Filmmaker
Ann Arbor, MI
Total Comments: 2
Posted On: May 28, 2010

Is there one?

Last batch of videos didn't get there and when resubmitted the quality is horrible

http://www.youtube.com/mixedmedia1#p/a/u/0/yM3tXwZ4Qhc 

Christian A. Sterner
Just Here for the Party
Boulder, CO
1 of 2

All,

I did get this message and will relay the issue to the support email, but ALL technical issues have to be sent to support@wellcomemat.com. Everyone that needs to get these messages gets them via that email address and-perhaps more importantly-issues posted here might never be found/addressed.

We've been messing with video settings a ton over the course of these last few weeks, and I am guessing that our issue above is related. Please look for an email from us regarding this. Thanks for the patience Matti!

-CS

David Overcash
Filmmaker
Boulder, CO
2 of 2

 Hey Matti,

I think the issue you were seeing was YouTube's progressive encoding system.  They create a very poor quality video at first, and then they improve it as they finish better quality versions of the video.  I just checked it (albeit quite a bit later, sorry about that) - and it seems great.

(As Christian already noted...) In the future if you send emails to support@wellcomemat.com we can respond much more quickly to these sorts of issues.

Cheers,
David

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