Support Categories...
FAQs
Managing Your Videos
- How Can I Get My Videos To Play at the Highest Quality on WellcomeMat?
- What the Difference Between Pending, Active, and Inactive Videos?
- More On Video Quality - Your Video Dimensions and the Clarity of Your Video Playback on WellcomeMat
- How Can I Promote My Videos?
- Get Your Story Out There : Where Can I Distribute My Videos?
- Group Channels : The Most Effective Way to Manage Your Team's Pool of Videos on YOUR Site
- What to do if your videos have failed to distribute to YouTube:
- Embedding Videos and Channels on Wordpress Blogs
Getting Started
- The Importance of Completing Your Profile
- What is a Channel?
- Getting Ideas and How to Help Yourself by Using Our Forum ("The Hood")
- WellcomeMat Points: How to improve your placement in the WellcomeMat Member or Filmmaker directories
- What is a Connection and Why Should I Care?
- Getting Price Quotes From Filmmakers
Everything Else You Need To Know
- I've signed up for an account on WellcomeMat but can't login?
- I've Uploaded a Video and It Won't Leave Pending Status...
- How Do I Change My Email Address for My WellcomeMat Account?
- Changing Your Member Type
- I received an email saying that my WellcomeMat video cannot be approved? What's the deal?
Mobile Applications
- What mobile platforms does WellcomeMat support?
- iPhone 3GS - Tips on Shooting & Posting Videos
- I Have the WellcomeMat Application Installed, But Cannot Log In
Video Reports
Posting Videos for Multiple People on WellcomeMat
- Is it ok for me to post videos for more than one person via a single WellcomeMat account?
- Why does WellcomeMat care that videos are properly assigned to their proper owners?
- If I am posting content for other people, how am I able to do it properly.
